Dear Dr. Kauffman:
I am writing to express my sincere thanks and appreciation for your patience and excellent work in making a replacement denture for my mother, who is a resident at Schervier Nursing Care Center in the Bronx.
As you know, the use and safeguarding of dentures for persons with dementia presents significant challenges for the patient, families and nursing homes.
In my mother’s case, her partial denture was lost after about a year in the nursing home. Soon after, she began grinding her teeth involuntarily causing damage to her upper and lower incisors. After a referral was made to you by the nursing home, you expeditiously worked with me, the nursing home staff and my mother to create a replacement denture. In addition, after the replacement denture was completed, you patiently dedicated time to instructing me as well as the nursing home staff on the proper methods for removing, cleaning, re-inserting and, as importantly, safeguarding the denture. My mother is no longer grinding her teeth!
I am so very grateful to you. Bravo!
Carlos M. Diaz
August 5, 2016
Bronx, New York
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